> For the complete documentation index, see [llms.txt](https://help.foreverfanmusic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.foreverfanmusic.com/sms-campaigns/credits-and-compliance.md).

# Credits and Compliance

Two things to understand about texting: how you pay for it, and how to do it within the rules. Both are simple.

## How credits work

Texting runs on SMS credits. Every segment you send uses one credit. A short, plain text is one segment, so it uses one credit per fan. Longer texts and messages with emojis split into more segments, so they use more. There is more on segments in [Sending a Text](/sms-campaigns/sending-a-text.md).

If you run low and need more credits, reach out to us at <hello@foreverfanmusic.com> and we will sort you out.

## Keeping an eye on your sending

Your SMS page shows the current month and how many texts you have sent so far. It is the quick way to see your activity at a glance without opening each campaign.

## Staying compliant

Texting fans comes with real rules, and ForeverFan is built to keep you on the right side of them.

### STOP always works

Any fan can text **STOP** to your number to opt out. The moment they do, they stop receiving your texts and they drop off your list of people you can message. This happens automatically, every time, and you cannot override it. It is the law, and it protects both you and your fans.

### Only text fans who opted in

Only text people who gave you their phone number and agreed to hear from you. When a fan shares their number through one of your links, they are opting in, so those fans are fair game. Do not text numbers that came from somewhere else, or fans who never agreed to marketing texts. It is against the rules, and it puts your number at risk.

For the full picture on consent and how to collect fan details the right way, see [Compliance and Consent](/your-audience/compliance-and-consent.md).